Terms of Trade

Mama Said Skin Care is the business name registered to Megan J Green - ABN 16 038 392 179


How To Pay -

Mama Said Skin Care accepts VISA, Mastercard and Paypal via www.mamasaid.com.au

We also accept VISA, Mastercard, Eftpos and cash payments in person.

All transactions are in Australian dollars.

Mama Said Skin Care reserves the right to alter prices without notice.


Payment -

Payment is due in full prior to despatch of goods, if a credit arrangement is not agreed beforehand.


** For account based wholesalers using direct deposit please use our invoice number as your payment reference and deposit funds to the following account:


Account Name: Megan Green                                   

Account No: 412 286 720                                       

BSB: 112-879


Overdue Wholesale Accounts -

Without discrimination to any other right of remedy, Mama Said Skin Care shall be warranted to charge interest on the amount unpaid at the rate of 1.5% per month, from the due dates for payment, until payment in full is made together with all costs and expenses incurred by Mama Said Skin Care or agents in the collection of overdue monies.


Shipping -

Orders placed will be GRATEFULLY packed and dispatched within 2 full working days of purchase.

Delivery is within 7 - 10 days from receipt of order via Australia Post.

All care is taken when packing orders purchased, but we are unable to take responsibility once it is in the hands of our beloved, Australia Post.


Refunds & Returns -

Items may be returned within 7 days of original dispatch date in its original condition and include all original packaging.

A restocking fee of 20% of the original purchase price will be subtracted.

*We recommend you utilise registered post as we do not take responsibility for items not received if you attempt to send an item via non-registered post.

Please allow 10 working days from the day you return your product for your refund to be actioned or your exchange product to be re-delivered.


Incorrectly sent orders -

Any incorrect, missing or damaged items received must be conveyed in writing to Mama Said Skin Care within 24 hours of you receiving the delivery, by email, to megan@mamasaid.com.au


If items received are not what you ordered, please do not open the product by breaking the seal on the bottle. Subsequently, opened product will be regarded as acceptance by you and no further claim can be raised afterward.


If you received the order incorrectly, the goods remain the property of Mama Said Skin Care as full legal and equitable owner until such time as the purchaser accepts the goods as mentioned above.

You will not be charged for re-delivery of items under this clause.


Privacy Policy -

We are committed to respecting your privacy. Any interaction with this site will be handled cautiously and in confidence, including: protected personal information, secure SSL protected payment gateway, confidential account creation and subscriptions and protected Personal Information.


Your personal details are kept undisclosed at all times and your information will never be sold to anyone outside of this business. For added security, Mama Said Skin Care uses secure payment gateways and data encryption to ensure your personal details, passwords and payment information remains secure.


Secure SSL Payment Gateway -

Mama Said Skin Care uses PayPal to handle financial transactions. Your credit card details are secure and are not stored on this web site.



Correspondence -

Mama Said Skin Care does not make unwelcome phone calls, or send unsolicited email or postal mail. Email is sent only to confirm your order, to notify you about back-orders or in the form of a newsletter if you have requested it.



Contact Us -

Protecting your privacy and practicing discretion is imperative to us. If you feel that this has been neglected in any way or you simply wish to make contact regarding product advice or our policy, please do at megan@mamasaid.com.au



Mama Said Skin Care Terms of Trade - effective as of 1st November 2015.

By using this website, you are accepting the terms enclosed within Mama Said Skin Care’s Policy.


With Thanks :)